Our services
You can find Resolution Massachusetts Centers providing free day of trial mediation services where they are approved in 79 court divisions across the state ranging from small claims, summary process, juvenile delinquency, harassment prevention orders to probate and family issues. In addition, they provide the following services more broadly in each of their communities outside the courts.
Check out this short video for some conflict Tips to help you everyday.
Photo by Shane Rounce on Unsplash
Mediation
Mediation is a confidential, voluntary and non-judgmental process where you can be helped by a neutral third party to resolve differences based on what is important to you. See this short video explainer and
Learn more
Conflict Coaching
Conflict coaches work with you on your own to help building strategies to address specific conflict or to help you be better prepared to handle it. Conflict coaching can also be used as a preparation tool for one of the other services offered.
Learn more
Deliberative dialogue
Deliberative dialogue is a process that helps groups of people discuss important, sometimes controversial topics while learning from one another and fostering respect and understanding.
Learn more
Restorative PRACTICES
Restorative practice is a broad umbrella term for a range of services aimed at developing community and managing conflict by repairing harm and building relationships.
Learn more
Facilitation
Facilitation is a process led by an impartial third party aimed at bringing a group of people, through a meeting, planning session or training to successfully reach a specific goal.
Learn more
Training
Training aims to help people like you build skills in all aspects of conflict resolution from listening skills to dealing with challenging behavior and providing mediation training in accordance with Trial Court rules.
Learn more
youth programs
Youth programs include a range of services aimed at building skills with youth, supporting diversion from criminal conviction and empowerment to solve problems, peacefully.
Learn more
In addition to the Centers’ work with MOPC, Centers work in collaboration with the MA Attorney General’s Office (Face to Face Consumer Mediation Programs), MA Trial Court, MA State Legislature, MA Bar Foundation and local agencies and foundations.